Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Frisco: What to Know First
We provide independent Famco fireplace services in Frisco, typically scheduling within three to five business days and delivering a written price before any work starts. Most Famco gas fireplace service calls run $180-$340, wood-burning firebox repairs range $450-$1,200, and full insert conversions with liner work start around $2,800. Every visit includes an NFPA 211 Level 2 camera inspection and a documented photo record under Clause 4 of the Haven Standard.
This page is for Frisco homeowners who own a Famco gas fireplace, wood-burning unit, or fireplace insert and need service from a technician who knows the difference between a Famco FMI direct-vent series and their older B-vent lines. We are not affiliated with or authorized by Famco. We are an independent Famco service provider. Call (940) 290-7230 to speak with a live person and book your free estimate.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- FMI 42-inch direct-vent fireplaces: intermittent pilot ignition failure. The SIT valve and pilot assembly on these units, common in Frisco’s 2015-2020 builds near the PGA headquarters corridor, collect dust during our long summer off-seasons. By October, the pilot won’t stay lit or the main burner hesitates. We pull the assembly, clean the orifice with the correct SIT-specified bit size, test flame rectification with a microamp meter, and replace the valve only when the reading falls below 4 microamps. OEM SIT valves cost more but keep the original warranty terms intact; we quote both options in writing.
- Famco wood-burning fireboxes: refractory panel cracking at the rear wall. The 36-inch and 42-inch models shipped with single-piece refractory backs that expand and contract through Frisco’s freeze-thaw cycles differently than the steel wrapper. The crack usually starts hairline, then widens after the first hard January freeze. We measure the gap with feeler gauges; anything over 1/8 inch needs replacement panels or a HeatShield cerfractory resurfacing if the steel behind is still sound. We photo-document the steel condition before quoting either path.
- Famco fireplace inserts: blower motor bearing noise or seized rotation. The factory blower on insert series from 2012-2018 runs at a fixed speed and pulls air through a filter most owners never locate. After three Frisco summers of disuse, the sleeve bearing dries out and screams on startup. We source replacement blowers through our Haven buying network - OEM from Famco’s supplier or a Genteq equivalent with the same CFM and static pressure rating. We test both in your firebox before you decide; the photo record shows the airflow pattern each produces.
- Famco B-vent gas logs: sooting and odor complaints. These older units, still running in Frisco’s Starwood neighborhood and some 1990s builds near Preston Road, rely on precise air shutter adjustment. A shutter set too rich for our 600-foot elevation (slightly lower oxygen than sea-level spec) produces carbon monoxide risk and that “chemical smell” owners report. We combustion-test with a digital analyzer, adjust primary air to 9.5-10% CO2 on natural gas, and mark the setting on the data plate. No guesswork; the analyzer reading goes in your photo record.
- Famco damper assemblies: corrosion binding in high-humidity installs. Units vented through exterior chase walls in Frisco’s newer developments - especially where the chase cap leaked before we replaced it - develop damper pivot pin corrosion. The blade sticks open (heat loss) or closed (smoke backup). We disassemble, measure pin diameter against factory spec, and replace with stainless hardware if the throat dimension allows. When the throat is too degraded, we quote a lock-top damper or insert conversion with its own sealed combustion system.
Our Famco Fireplace Services Process

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Call and schedule. A live person answers, checks Corrine’s crew availability for Frisco, and books a two-hour window. You get a text when your tech is en route.
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Camera inspection first. Before touching tools, we run the NFPA 211 Level 2 scan - camera down the flue, combustion analysis if it’s gas, moisture meter on refractory if it’s wood. The camera doesn’t guess. Neither do we.
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Written findings and price. Corrine or your assigned tech shows you the photos, names what was found, and hands you a written scope with line-item pricing and the 365-Day Done Right Promise. No work starts until you sign.
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Parts decision with context. For Famco units, we explain OEM versus quality aftermarket (DuraFlex for liners, HeatShield for resurfacing, Gelco for caps) and how each affects function, longevity, and any remaining warranty coverage.
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Repair and live testing. We complete the work, run the unit through a full burn cycle, verify draft pressure or combustion numbers, and photograph the finished state.
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Documentation and cleanup. You receive your photo record, written warranty, and invoice. We vacuum, roll the drop cloths, and leave the hearth cleaner than we found it.
Before
AfterWhat Famco Fireplace Services Costs in Frisco
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Gas fireplace service (clean, tune, safety check) | $180-$340 | Access difficulty, parts replacement (valve, thermopile, blower) |
| Wood firebox refractory repair or resurfacing | $450-$1,200 | Panel replacement vs. HeatShield cerfractory; steel condition behind |
| Damper repair or replacement | $280-$650 | Top-mount vs. throat; stainless hardware; chase access |
| Fireplace insert conversion with liner | $2,800-$4,500 | Liner length (two-story vs. single), termination type, combustion air ducting |
| Blower motor replacement | $320-$580 | OEM vs. Genteq equivalent; wiring harness condition |
These are Frisco-market ranges based on jobs we’ve completed in neighborhoods from Starwood to Newman Village. Your written estimate is free and exact. Call (940) 290-7230 for yours.
Why Frisco Homeowners Call Level Two Chimney Frisco for Famco Work

We’ve inspected and cleaned more than 38,000 chimneys since 2009, and a growing share of our Frisco work involves Famco units installed during the 2015-2020 building boom. Corrine Halstead and her crew know the difference between an FMI series with a sealed combustion chamber and an older B-vent that needs careful air adjustment for local conditions.
Our Haven Standard means you get the same documentation on a $180 tune-up that you’d get on a full rebuild: written price before work starts (Clause 1), verified crew with license number displayed (Clause 2 and 3), and that photo record Clause 4 has required since 2009. If something’s not done right, the 365-Day Done Right Promise means we make it right. And if another company handed you a quote that feels high, our Free Second Opinion brings you a second camera inspection and written assessment at no charge.
We also stock and source DuraFlex, HeatShield, and Gelco materials through our Haven buying network, so Famco parts availability never becomes your scheduling delay.
FAQs
No - routine maintenance by a qualified technician does not void your Famco warranty, though major repairs using non-OEM parts may affect coverage for the specific component replaced. We note OEM versus aftermarket on every written estimate so you decide before we start. Call (940) 290-7230 to schedule.
Common Famco service parts - SIT valves, blowers, refractory panels - arrive within three to five business days through our Haven buying network. Rare or discontinued items may take two weeks; we tell you before you book, not after the tech is in your living room. Call (940) 290-7230 for current availability on your model.
Repair makes sense when the firebox or venting system is structurally sound and the repair cost is under 40% of replacement. We make that call with camera evidence you can see - cracked refractory behind a sound steel wrapper gets resurfaced; a rusted-out throat or eroded smoke chamber gets a written replacement quote with no pressure either way. Call (940) 290-7230 for a free assessment.
Annually, before the first fire of the season. Dust accumulation in our Frisco climate, with long summer shutdowns and sudden November cold snaps, causes more pilot and valve issues than continuous-use regions. The NFPA 211 Level 2 inspection catches what a homeowner’s visual check cannot. Call (940) 290-7230 to book before burning season.
Class III creosote - the hardened, tar-like deposit from slow burns and green wood - builds in the flue liner and can ignite at temperatures above 1,000 degrees. A chimney fire cracks liners, damages surrounding structure, and can introduce carbon monoxide into living space. We find it with the camera, remove it with mechanical brushing or rotary systems, and show you the before-and-after. Call (940) 290-7230 to schedule; estimates are free.
Written by Corrine Halstead, Owner, Level Two Chimney Frisco at Level Two Chimney Frisco, serving Frisco and nearby areas.





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