What Frisco Homeowners Say About Level Two Chimney Frisco
We’ve cleaned and inspected more than 38,000 chimneys since 2009, and every one of those jobs left a paper trail: written price, written scope, photo record, warranty. Reviews don’t come from asking nicely. They come from showing up on time, explaining what you found, and fixing what you said you’d fix. Here’s what Frisco homeowners actually told us after we finished work at their homes.
Recent Reviews
“We bought a house in Frisco’s Grayhawk neighborhood last spring and the inspector flagged the chimney as ‘needs evaluation.’ Corrine’s crew ran a camera up the flue and showed us Class III creosote glazing the entire smoke chamber. They walked us through the photos frame by frame, gave us a written price for the sweep and a Level 2 inspection, and had it cleared the same afternoon. The documented record went straight to our homeowner’s insurance file.”
Raj S.
Grayhawk, Frisco, TX
“I’ve used three chimney companies in Frisco since 2015. Level Two is the only one that actually sent the written quote before the appointment, exactly like they said. The technician found a cracked flue liner in our gas fireplace, explained why it mattered for carbon monoxide venting, and showed us the camera footage. No pressure to book the repair immediately, either. We scheduled the liner replacement two weeks later at the same quoted price.”
Miguel F.
The Trails of Frisco, Frisco, TX
“Our fireplace smelled like a campfire every time it rained. Another company in Frisco told us we needed a full crown rebuild for $4,200. I brought their written estimate to Level Two for the free second opinion. Corrine’s tech found the real problem: a missing rain cap and deteriorated mortar at the crown edge. They sealed it with HeatShield crown coat and installed a Gelco cap. Total cost was under $600, and I watched the whole thing on their camera feed. Clause 4 of the Haven Standard saved me from a bogus rebuild.”
Michael S.
Preston Highlands, Frisco, TX
“We live in Newman Village and our chimney hadn’t been touched since the house was built in 2012. The Level Two technician pulled out enough creosote to fill a five-gallon bucket, showed us the NFPA 211 inspection form, and documented spalling on the rear of the firebox that we’ll need to monitor. Everything was in writing before he started, photos after he finished, and the 365-Day Done Right Promise was stamped right on the invoice. That’s how you run a service business in Frisco.”
Cedric I.
Newman Village, Frisco, TX
“I’m a Realtor in Frisco and I recommend Level Two to every buyer client. Last month I had them inspect a home in Phillips Creek Ranch before closing. They found a partially collapsed clay flue liner that the seller’s inspector missed entirely. The camera footage became part of our repair negotiation, and the buyer got a $3,200 credit. Corrine’s team doesn’t just clean chimneys, they document conditions that protect your investment.”
Raj S.
Phillips Creek Ranch, Frisco, TX
“Called at 9 PM on a Sunday because smoke was backing up into our living room during a cold snap. A live person answered, which I didn’t expect. They dispatched a technician Monday morning, found a bird nest blocking the flue, and cleared it with a rotary sweep. The written price came by text before he left his previous job in Little Elm. Camera inspection after showed a clean flue and intact liner. In fifteen years of homeownership in Frisco, this was the most transparent home service experience I’ve had.”
Miguel F.
Frisco Ranch, Frisco, TX
Why Customers Trust Us
Every review above mentions the same elements because they’re not optional, they’re the Haven Standard. Written price before work starts, Clause 1. Background-checked, uniformed technician with a name and license number, Clause 2. Live phone answer, Clause 3. Documented photo record on every visit, Clause 4. The 365-Day Done Right Promise, Clause 5. We’ve operated this way since 2009 because it removes the friction that makes homeowners dread calling a contractor.
Our materials come through Haven’s buying network: DuraFlex liners, HeatShield refractory mortar, Gelco and Famco caps, Olympia Chimney components, Copperfield tools. That procurement structure keeps our prices honest, not inflated to cover middleman markups. When we recommend a liner replacement or crown rebuild, you see the camera evidence yourself. When work can safely wait, we say so. No urgency theatre, no phantom hazards, no surprise invoices.
The Free Second Opinion exists because Frisco homeowners deserve a real check on questionable estimates. Bring us any competitor’s written quote. We’ll run our own camera inspection and tell you what we find. Sometimes it confirms the other company’s diagnosis. Sometimes, like Michael S. learned, it saves you thousands.
We’ve swept chimneys in Grayhawk, Newman Village, Phillips Creek Ranch, The Trails, Frisco Ranch, and across all thirteen cities we serve. Every job enters the same archive we started in 2009. If you need your chimney cleaned, inspected, or evaluated before burning season starts in Frisco, call (940) 290-7230. A live person answers, 24 hours a day.
Written by Corrine Halstead, Owner at Level Two Chimney Frisco, serving Frisco since 2009.