Meet the Team - Level Two Chimney Frisco

Meet the Frisco Team Behind Level Two Chimney Frisco

We’re the crew that shows up at your door in Frisco with a camera rig, a written price already in your inbox, and a uniform with a name you can actually read. Every person on this page has passed a background check, logged hours on real chimneys in Collin and Denton counties, and carries a license number you can verify. What unites us isn’t a handbook. It’s that we’ve all been the tech who had to explain why a “quick sweep” turned into a three-hour liner conversation, and we learned to start with the truth.

Call (940) 290-7230

Our People

Corrine Halstead, Owner

I’ve been climbing roofs and writing estimates since 2009, when I started Level Two Chimney Co. under what later became the Haven Standard. I’m NFPA 211 certified and hold a Texas contractor license, but the credential that matters most to me is the one I earned the hard way: 38,000 chimneys inspected, and enough stuck dampers, cracked flue liners, and squirrel-nest removals to know that every job teaches something. I still take calls at 10 p.m. during burn season because I’d rather talk someone through a smoking fireplace than have them guess. My truck smells like creosote and coffee, and I keep a broken clay flue tile on my desk as a paperweight. It came from a 1987 build in Preston Highlands, and it reminds me why we photograph everything.

Marcus T., Lead Technician

Marcus has been with us six years and runs the camera on our NFPA 211 Level 2 inspections, which means he’s the one crawling into your firebox with a monitor showing you exactly what your flue liner looks like from the inside. He’s certified in chimney fire damage assessment and has a particular eye for spalling brick, the flaking surface damage that Frisco’s freeze-thaw cycles accelerate every winter. Before chimneys, Marcus spent four years in HVAC ductwork, so he understands airflow in a way that helps when we’re tracing smoke problems back to negative pressure in a tightly sealed new build. He keeps a collection of bird-damaged chimney caps in his garage. Calls them his “trophy case.” Shows them to customers who aren’t sure they need a cap.

Dana R., Senior Installer

Dana handles our liner installations, crown pours, and rebuilds, the work that happens after inspection reveals something that can’t wait. She’s factory-trained on DuraFlex stainless steel liners and HeatShield cerfractory flue sealant, and she’s the reason we’re comfortable guaranteeing our liner work for the life of the appliance under the Haven Standard warranty. Dana came to us from commercial masonry in Dallas, so she’s poured concrete in August and knows what 105 degrees does to a crown mix if you don’t shade it. She lives in Little Elm and has a standing bet with Marcus about which neighborhood has worse cricket problems, Frisco or McKinney. She’ll ask you about your roof pitch before she’ll ask your name. It’s not rude. It’s how she plans the rigging.

Elena V., Service Coordinator

Elena answers the phones, schedules the routes, and makes sure your written estimate lands in your inbox before anyone drives to your house. She’s the one enforcing Haven Standard Clause 1, the “Have it in writing” rule, and she’s heard every variation of “but can’t you just tell me over the phone?” Her answer is always no, and then she explains why: because the last thing anyone needs is a surprise in their living room. Elena grew up in Plano and knows Frisco’s permit office by voice. She can tell you whether your neighborhood in Newman Village requires a permit for crown replacement, and she’ll flag it before we book. She keeps a spreadsheet of every delayed permit in Collin County. It’s color-coded. She’s that person.

Jake P., Apprentice Technician

Jake joined us in 2023 after two years in residential roofing, which means he’s comfortable on a 12/12 pitch and knows how to tie off before we hand him a brush. He’s working toward his CSIA Certified Chimney Sweep credential and currently handles pre-inspection cleanouts, damper adjustments, and cap installations under Marcus’s direct supervision. Jake grew up in The Colony and still can’t believe how many Frisco homeowners don’t know they have a smoke chamber, the angled section above your firebox that funnels smoke into the flue. He’ll explain it to you if you ask. He’ll also tell you about the time he found a full raccoon den in a Chase Oaks Estates chimney in March. The babies were fine. The homeowner needed a minute.

One Standard, Every Job

Level Two Chimney Frisco is independently owned and operated, but we work under the Haven Standard that governs every chimney company in this network. That means Clause 1 applies here the same as it does in Houston or Austin: written price, written scope, written warranty before any work starts. Clause 4 means Marcus or Jake will hand you a photo record before they leave, not offer it as an upsell. The 365-Day Done Right Promise is stamped on every invoice because Corrine signed the same agreement you did when she joined this standard in 2009.

We source our materials through Haven’s buying network, DuraFlex liners and HeatShield sealant and Gelco caps, so the price we quote reflects actual procurement costs, not whatever markup a supplier decided to apply this month. Our technicians are background-checked, uniformed, and named on your schedule confirmation. You’ll get a text when we’re fifteen minutes out. And when you call (940) 290-7230, you’ll reach Elena or another live person, not a voicemail tree, not a web form that promises someone will call back.

We’ve swept chimneys in Frisco’s older neighborhoods like Preston Highlands and in new construction where the fireplace was an afterthought the builder forgot to vent properly. The standard doesn’t change. The people on this page do the work.

Written by Corrine Halstead, Owner at Level Two Chimney Frisco, serving Frisco since 2009.